Atrust and Teams Realtime Optimization Pack

Aug 07, 2020

Atrust is pleased to announce support for TEAMS RTOP (Realtime Optimization Pack) on supported firmware. This optimization is for desktop-based Microsoft Teams using Citrix Virtual Apps and Desktops™ and Citrix Workspace™ app.


This feature allows the endpoint devices to decode and render the required multimedia locally on the device giving a far better experience than letting the server do all the work.


There is a host of technical information and examples already offered by Citrix® of which we have provided links at the bottom of this article. The short of how this is implemented in your environment can be seen in the diagram below. (Source: Citrix Blogs)

No Settings are required on the Atrust Linux based firmware as the required settings are on by default. We do however suggest that you follow the guidance from Citrix® to optimize your server settings for the best possible experience. Recommendations like disabling auto-start by deleting the Teams registry keys preventing “Boot storms” and Disable GPU hardware acceleration in the Teams Settings if your Virtual Desktop does not have a GPU/vGPU we have found to be particularly useful.


There is no icon like with Skype for Business optimisation but if you go into Teams>>Settings>>About>>Version. From there it should show as optimized.





  • Atrust Microsoft Windows 10 IoT 2016 LTSB 64 bit v173-INTL and Windows 10 IoT 2019 LTSC 64 bit v3.05-INTL and above

  • Atrust Linux 64 bit v2.63-PSFF(BETA version) and above

  • Atrust P2T 64 bit v2.31-PSFF (BETA version) and above

  • Citrix® VDA 1906 or Higher

  • Microsoft Teams version 1.2 or Higher



Useful additional guidance





For more information, please contact Atrust sales at


About Atrust:

Established in 2007, Atrust is a creative, professional, and enthusiastic team which has rich experience in designing, producing Thin Client, Zero Client, Server and Management Software. The objectives of Atrust are to provide customers with high quality, high efficiency and environmental friendly products as well as comprehensive solutions. For more information on Atrust is available on


For more information on Atrust is available on or contact Atrust Computer Sales Office at